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Terms and Conditions

 Shipping Policy:

Ubsshop.com Sales:
- Free shipping on all orders; excluding office equipment sales.
- Allow 1-3 business days for delivery 
- Orders under $50 will be charged $4.95 for handling fees.
Orders over $50 will get a $4.95 discount to offset the handling fee. 
- Orders received after 4:30 PM Eastern Standard time, Mon - Fri, will be shipped on the the next business day.
- Shipping Carriers: UPS, FedEx or UBS truck. 

Copy Paper Special:
- Copy paper may arrive separately from cartridges.
- Cartridge orders, 1-3 business days.
- Copy paper orders, 1-2  business day 

Office Equipment:
- Machine Sales (Printers, Copiers, etc.) do NOT qualify for free shipping. Please contact a customer support specialist to confirm actual shipping cost if you are interested in purchasing a machine.

 

Return & Refund Policy:

- We honor all of our imaging consumables (ink, toner, drum, fuser, etc...) 100% for 60 days, from the date of purchase.
- Returned cartridges (unopened), will be assessed a 20% restocking fee to cover administrative costs.
- In the event you receive a defective item, UBS will provide you with the following options:

1. We will replace the defective item and issue you a pre-paid postage label to return the defective item at no cost to you. The defective item must be sent back to UBS within 15 days to avoid being charged for the advanced replacement.

2. You can return the defective item to us for a full refund. You will be responsible for the return postage cost.

If you decide to return the item for a refund, please send the defective item back to:

Universal Business Systems
Attn: Returns
672 Dogwood Ave Box 159
Franklin Square, NY 11010

Please be sure to include your order #, a brief note describing the reason for your return, and a phone number or email address so we can contact you if necessary.

Upon receipt of a return requesting a full refund, UBS will process your request within 1 week.


Privacy Policy:

UBS will never sell any information collected from our customers during the ordering process to internet or direct mail or tele-marketing services.You can shop at ubsshop.com with the full confidence knowing that your personal and purchasing information will remain private.Providing a secure shopping environment is one of UBS highest priorities.The shopping cart protects your personal data such as your name, e-mail address, and credit card information with industry standard secure sockets layer encryption technology (SSL Encyrption).


For Service & Sales
Call (516) 256-2658
Copiers . Printers
Fax machines

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- Office Equipment 
- Sales
- Leasing
- New machines
- Pre-owned refurbs 
 
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- Automatic open account
- Local business only
- Free deliveries
- No minimum orders
- No item numbers needed
- Aggressive pricing

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- Business Cards
- Letter Heads
- Flyers
- Promotional Products
- Coffee Mugs, Pens etc...
 
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